Another Day – Another Issue

 …OR What to do when the UK website gives you the wrong number for your health services fee.

Okay – so my visa came.   Now it is time to prepare my wife, Heather’s, application for a visa.  Question 1, since I am the applicant with the ‘ancestry’, does she apply for an ‘ancestry’ work permit  because she is eligible based on a relationship to me, or, does she apply as my ‘dependent’?

Scouring the UK Immigration site – no answer.  I then sent a note through the UK Immigration ‘question’ page.  The answer was basically – sorry we do not answer questions.  Then it was off to the Internet – nothing.  So what to do.

Make an educated guess – ‘dependent’.

Everything seems to go well until we reached the end of the electronic application.  We need to pay the Health Care [IHS] fee of £1,000 [£200 per year].  NO – it only allows me to pay for one year.   So yet more swimming in mud to try to find an answer to this problem.   We will keep you posted.


After canvassing Reddit, the UK site, and Google there was no solution to the dilemma.

On the one hand we  completed the application  but the Health Premium showed only a fee for one year £200, but we knew we had to pay for five years, £1,000.  I did the usual, e-mailing the UK government contact e-mail.  Once again I received a prompt reply that was of no value.

We decided that having exhausted our ‘search for information’ – we would simply pay the one year fee, include a note to the UK visa office in New York.

But before doing that I decided to give their ‘pay by the minute’ line and see if they were any better.  They first confirmed that I had the correct application – in this case a non points based dependent work permit application.  The person then said yes, she understood the issue and what I should do is file the application through the VAC having paid for the one year IHS fee.  The UK visa office in New York would then contact me when they reviewed the application and give me instructions with regard to how to pay the remaining fee that was due.  Relief at last!  …or perhaps better put, we will file the application then wait to determine if the person was correct.

Our appointment at the VAC in Vancouver is booked for Friday.  We are fortunate that we are not doing this at the last minute because there can be delays given the lack of information available to applicants.

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